英文メールの書き方：開けないファイルの再送をお願いする

こんなシチュエーション、お仕事でありませんか？

同僚が重要なファイルをメールに添付して送ってくれました。

でも何度試しても開けません。もしかしたらファイル自体が壊れているのかもしれません。

同僚にもう一度ファイルを送ってくれるように頼まないと！

英語メールで「開けないファイルの再送をお願いする」お手本を動画でチェック！

こちらの動画では、伝えるべきメッセージとニュアンスを書き手が考えているところから、以下の内容のメールを実際に英語で書く様子までをご覧いただけます。

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メイリンさん、

メールしてくださってありがとうございます。

ファイルが壊れているのか、私のやり方が悪いのかわかりませんが、どうしても開けません。もう一度送っていただけますか？

お手数をおかけします。

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今後の仕事での英語メールの参考になれば幸いです。

[動画内の”CC”ボタンをクリックして英語字幕を表示！]

Hello everyone, welcome to E-mail Picks.
Today I'm bringing in a common problem

for all of us. It's when a colleague
e-mails you a file but you cannot open it.

So my colleague sent me an e-mail
yesterday and it had a file attached, I

clicked on the file a million times but
I couldn't open it. It kept giving me an

error message, so I tried everything else
I could imagine to open the file, but I

just couldn't do it. And now, the only
idea I have left is to ask my colleague

to resend the file. Maybe it's my fault, I
couldn't figure it out; maybe the file

was broken, I really don't know the
reason. So basically I'm going to

communicate that I need the file again
in a polite and friendly manner.

So here it goes: Hi Meilin, thank you for your e-mail. I don't know if the file is

corrupt or I am doing something wrong,
but I can't seem to open the file. Would

you mind sending it to me again? Sorry
for the trouble. Kyota. OK so I think

I'm doing a good job communicating that
I really don't know what to do by

writing "I don't know if the file is
corrupt or I am doing something wrong

but I can't seem to open the file." By the
way "corrupt" means broken. Next, I asked

Meilin to send the file again politely
and finally I finished the e-mail by

apologizing lightly because she will
need to move her fingers around a little

bit again to send me the file. Alright, so
that wasn't too difficult. I'll send this

to Meilin and I hope next time
everything will go smoothly. OK, so

that's it for today, thank you for
watching and see you later.